Difference between revisions of "swimrankings:Frequently Asked Questions (FAQ)"

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Revision as of 11:31, 31 January 2013

Before you contact us by email, please check the following list.

Why are the results of meet XY missing in the rankings ?

The national federations are responsable to send us the results of meets in their country. For more detailed information, please check the result guidelines document.

I found an error in the rankings. What should I do ?

First ensure with an official results list, that there is really an error in the ranking. Then check our forums, if already someone else has reported the error. Finally post the error to the forum. Normally it takes some time to correct an error. Using the forum helps to inform all swimrankings.net users, that the problem is already known.

I posted an error but I don't see any changes in the pages ?

Normally we update the rankings once or twice a week, depending on the incoming results. Before that we check for recently posted errors in the forum. So it may take up to a week, until your correction is done in the database and available on the website.

Why do some meet result lists look strange and incomplete ?

The different formats in which results are sent to us, are not all as complete as desirable. In these cases it is not possible to display correct places and/or age groups of the result lists.

Why are there only regional, club and age group rankings for certain federations ?

Basically detailled rankings are only available for federations, who entered an agreement with GeoLogix. For all other countries only an open national ranking with the results from the European rankings is available.

How are ages calculated in age group rankings ?

Age calculations for rankings are always based on year of birth. For season rankings the age is calculated based on the end of the season, for alltime rankings, the age is calculated based on the meets date.

What is a season on swimrankings.net ?

On european level, the season is 1 Jan - 31 Dec for long course and 1 Aug - 31 Jul for short course results. Example: Short course 2013 is 1 Aug 2012 - 31 Jul 2013. For national rankings, seasons are defined the same way, except if there are detailed rankings for a nation. In this case, the seasons are set according to the definition of the national federation.