Team Manager:Frequently Asked Questions (FAQ)
Please always search all FAQ sections before you send us a support question. If you think you found an error, please check the release notes first for the latest corrections.
To backup your data, the easiest way is to make a copy of your database (MDB file). Normally this file is located at "C:\ProgramData\Team Manager 10". You can check in the Settings dialog (menu File) for the exact location of the database file. Always have Team Manager closed, when you backup / restore this file manually.
There is also a backup / restore function in Team Manager. This creates a smaller backup, but it takes longer to restore.
When you get error messages like "EldSocket Error" or "Connection timed out", then please ensure, that Team Manager is not blocked by a firewall and/or antivirus software. In addition you have to ensure, that you have valid settings for an SMTP server: Menu File - Show email outbox - Settings.
The Swiss Kidsligue needs special swim styles with fixed Id's in range 218-244 (old) and 250-268 (since saison 2012). It may happen, that these ids could not be used when you imported a Swiss Kids Ligue invitation file and new (higher) free ids were given.
Build 24165 has a new function to reorganize your swim style table in order to match the needs for the Swiss Kidsligue (menu "Extra").