swimrankings:Frequently Asked Questions (FAQ) - Revision history

Kf: /* Athlete XY changed club. Why is he still listed for the old club? */

2016-02-07T13:02:37Z

‎Athlete XY changed club. Why is he still listed for the old club?

Kf: /* I would like to edit multiple athlete profiles */

2016-02-02T07:46:04Z

‎I would like to edit multiple athlete profiles

Kf at 11:25, 15 August 2015

2015-08-15T11:25:05Z

Kf at 05:18, 25 June 2015

2015-06-25T05:18:05Z

Kf at 07:54, 25 November 2014

2014-11-25T07:54:29Z

Kf at 06:27, 17 November 2014

2014-11-17T06:27:50Z

Kf at 07:25, 15 May 2013

2013-05-15T07:25:27Z

Kf at 10:40, 31 January 2013

2013-01-31T10:40:54Z

Kf at 10:38, 31 January 2013

2013-01-31T10:38:10Z

Kf at 10:32, 31 January 2013

2013-01-31T10:32:17Z

@@ Line 27: / Line 27: @@
 =====Athlete XY changed club. Why is he still listed for the old club?=====
-In swimrankings.net, each result has a link to a club. Like this you always have the full history of a swimmers club ([http://www.swimrankings.net/index.php?page=athleteDetail&athleteId=4015147&athletePage=MEET example]). In addition, each athlete has a "current club". This club is updated when federations send us a new list with their registered swimmers. For federations, where we don't receive such lists, the club is updated 2-3 times a year, based on the athletes last meet results club. We don't have the resources, to update the current club for individual athletes manually.
+In swimrankings.net, each result has a link to a club. Like this you always have the full history of a swimmers club ([http://www.swimrankings.net/index.php?page=athleteDetail&athleteId=4015147&athletePage=MEET example]). In addition, each athlete has a "current club". This club is updated when federations send us a new list with their registered swimmers.
 =====Why is the split time of a result missing in the rankings?=====

← Older revision		Revision as of 07:46, 2 February 2016
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	=====I would like to edit multiple athlete profiles=====		=====I would like to edit multiple athlete profiles=====
	Currently only one athlete profile can be attached to an account. We may add this feature sometimes in the future. Meanwhile you may encourage your athletes to create an account and edit their profile themselfs.		Currently only one athlete profile can be attached to an account. We may add this feature sometimes in the future. Meanwhile you may encourage your athletes to create an account and edit their profile themselfs.
		+
		+	If you would like to send us multiple pictures of your athletes of your team, you can send these by email if you prepare them as this:
		+	* Resize the picture to '''320x320''' pixel.
		+	* Use JPEG format, quality '''95%'''.
		+	* Name each file with '''NNNNNNN.jpg''' where NNNNNNN is the swimrankings number of the athlete. Each athlete has a number between 4'000'000 and 7'000'000. You can see this number in the browser url when you show the athletes page (....&athleteId='''NNNNNNN'''&....).

@@ Line 5: / Line 5: @@
 =====I found an error in the rankings. What should I do ?=====
-First ensure with an official result list, that there is really an error in the ranking. Then send the error by email to swimresults@geologix.ch.
+First ensure with an official result list, that there is really an error in the ranking. Then send the error by email to results@swimrankings.net.
 =====I sent  an error but I don't see any changes in the pages ?=====
@@ Line 14: / Line 14: @@
 =====Why are there only regional, club and age group rankings for certain federations ?=====
-Basically detailed rankings are only available for federations, who entered an agreement with GeoLogix. For all other countries only an open national ranking with the results from the European rankings is available.
+Basically detailed rankings are only available for federations, who entered an agreement with us. For all other countries only an open national ranking with the results from the European rankings is available.
 =====How are ages calculated in age group rankings ?=====

← Older revision		Revision as of 05:18, 25 June 2015
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	=====Why is the split time of a result missing in the rankings?=====		=====Why is the split time of a result missing in the rankings?=====
	When importing results, an additional result is created only for split times with distances of 400m, 800m or 1500m. If you want another split time listed as official result (e.g. 50m, 100m or 200m), you have to send us a notification and we add it manually. Please ensure, that such notifications can only be sent by an official of the national federation.		When importing results, an additional result is created only for split times with distances of 400m, 800m or 1500m. If you want another split time listed as official result (e.g. 50m, 100m or 200m), you have to send us a notification and we add it manually. Please ensure, that such notifications can only be sent by an official of the national federation.
		+
		+	=====I lost my login password to edit my biography=====
		+	Please go to https://www.swimrankings.net/manager in order to receive your login information.
		+
		+	=====I would like to edit multiple athlete profiles=====
		+	Currently only one athlete profile can be attached to an account. We may add this feature sometimes in the future. Meanwhile you may encourage your athletes to create an account and edit their profile themselfs.

← Older revision		Revision as of 07:54, 25 November 2014
Line 28:		Line 28:
	=====Athlete XY changed club. Why is he still listed for the old club?=====		=====Athlete XY changed club. Why is he still listed for the old club?=====
	In swimrankings.net, each result has a link to a club. Like this you always have the full history of a swimmers club ([http://www.swimrankings.net/index.php?page=athleteDetail&athleteId=4015147&athletePage=MEET example]). In addition, each athlete has a "current club". This club is updated when federations send us a new list with their registered swimmers. For federations, where we don't receive such lists, the club is updated 2-3 times a year, based on the athletes last meet results club. We don't have the resources, to update the current club for individual athletes manually.		In swimrankings.net, each result has a link to a club. Like this you always have the full history of a swimmers club ([http://www.swimrankings.net/index.php?page=athleteDetail&athleteId=4015147&athletePage=MEET example]). In addition, each athlete has a "current club". This club is updated when federations send us a new list with their registered swimmers. For federations, where we don't receive such lists, the club is updated 2-3 times a year, based on the athletes last meet results club. We don't have the resources, to update the current club for individual athletes manually.
		+
		+	=====Why is the split time of a result missing in the rankings?=====
		+	When importing results, an additional result is created only for split times with distances of 400m, 800m or 1500m. If you want another split time listed as official result (e.g. 50m, 100m or 200m), you have to send us a notification and we add it manually. Please ensure, that such notifications can only be sent by an official of the national federation.

← Older revision		Revision as of 06:27, 17 November 2014
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	=====Why is there no individual result for the first leg of a mixed relay?=====		=====Why is there no individual result for the first leg of a mixed relay?=====
	According to FINA and LEN rules, the first leg cannot be a valid individual result when it's a mixed relay.		According to FINA and LEN rules, the first leg cannot be a valid individual result when it's a mixed relay.
		+
		+	=====Athlete XY changed club. Why is he still listed for the old club?=====
		+	In swimrankings.net, each result has a link to a club. Like this you always have the full history of a swimmers club ([http://www.swimrankings.net/index.php?page=athleteDetail&athleteId=4015147&athletePage=MEET example]). In addition, each athlete has a "current club". This club is updated when federations send us a new list with their registered swimmers. For federations, where we don't receive such lists, the club is updated 2-3 times a year, based on the athletes last meet results club. We don't have the resources, to update the current club for individual athletes manually.

← Older revision		Revision as of 07:25, 15 May 2013
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	On European level, the season is 1 Jan - 31 Dec for long course and 1 Aug - 31 Jul for short course results. Example: Short course 2013 is 1 Aug 2012 - 31 Jul 2013.<br />		On European level, the season is 1 Jan - 31 Dec for long course and 1 Aug - 31 Jul for short course results. Example: Short course 2013 is 1 Aug 2012 - 31 Jul 2013.<br />
	For national rankings, seasons are defined the same way, except if there are detailed rankings for a nation. In this case, the seasons are set according to the definition of the national federation.		For national rankings, seasons are defined the same way, except if there are detailed rankings for a nation. In this case, the seasons are set according to the definition of the national federation.
		+
		+	=====Why is there no individual result for the first leg of a mixed relay?=====
		+	According to FINA and LEN rules, the first leg cannot be a valid individual result when it's a mixed relay.

@@ Line 5: / Line 5: @@
 =====I found an error in the rankings. What should I do ?=====
-First ensure with an official results list, that there is really an error in the ranking. Then check our forums, if already someone else has reported the error. Finally post the error to the forum. Normally it takes some time to correct an error. Using the forum helps to inform all swimrankings.net users, that the problem is already known.
+First ensure with an official result list, that there is really an error in the ranking. Then send the error by email to swimresults@geologix.ch.
-=====I posted an error but I don't see any changes in the pages ?=====
+=====I sent  an error but I don't see any changes in the pages ?=====
-Normally we update the rankings once or twice a week, depending on the incoming results. Before that we check for recently posted errors in the forum. So it may take up to a week, until your correction is done in the database and available on the website.
+Normally we update the rankings once or twice a week, depending on the incoming results. So it may take up to a week, until your correction is done in the database and available on the website.
 =====Why do some meet result lists look strange and incomplete ?=====
@@ Line 14: / Line 14: @@
 =====Why are there only regional, club and age group rankings for certain federations ?=====
-Basically detailled rankings are only available for federations, who entered an agreement with GeoLogix. For all other countries only an open national ranking with the results from the European rankings is available.
+Basically detailed rankings are only available for federations, who entered an agreement with GeoLogix. For all other countries only an open national ranking with the results from the European rankings is available.
 =====How are ages calculated in age group rankings ?=====
@@ Line 20: / Line 20: @@
 =====What is a season on swimrankings.net ?=====
-On european level, the season is 1 Jan - 31 Dec for long course and 1 Aug - 31 Jul for short course results. Example: Short course 2013 is 1 Aug 2012 - 31 Jul 2013.<br />
+On European level, the season is 1 Jan - 31 Dec for long course and 1 Aug - 31 Jul for short course results. Example: Short course 2013 is 1 Aug 2012 - 31 Jul 2013.<br />
 For national rankings, seasons are defined the same way, except if there are detailed rankings for a nation. In this case, the seasons are set according to the definition of the national federation.

@@ Line 2: / Line 2: @@
 =====Why are the results of meet XY missing in the rankings ?=====
-The national federations are responsable to send us the results of meets in their country. For more detailed information, please check the result guidelines document.
+The national federations are responsable to send us the results of meets in their country. For more detailed information, please check the [http://www.swimrankings.net/files/Results_Guidelines.pdf results guidelines] document.
 =====I found an error in the rankings. What should I do ?=====